Testimonials
Customer Testimonials:
Lina,
Thanks for the bottle of wine, sucked it down Wednesday night. Got back to the ‘Burg Friday around sixish thanks to an ugly three hour, Friday-afternoon-three-day-weekend-traffic-jam on I-95. The worst part of the Cruise. Getting to the airplane on Monday morning for the flight to Miami was nerve-racking too. 7:10 a.m. is too early to travel with a family. Lesson learned: Do a better job planning the air trip.
No issues travelling without passports. Birth certificates and ID cards were good.
Imagination is a 15 year old ship and is showing wear. However, I have no qualms with the ship and its age. Stateroom was plenty big enough and comfortable. Amenities in the rooms were great. Lesson learned: Location of the stateroom was too far forward. A lot of rock-and-roll if the sea state is nasty. Tuesday night and into most of the day Wednesday the Gulf was very rough. Shut down some of the breakfast food lines due to rough seas. Many people sick including my wife. Thankfully it ended as we approached Cozumel.
Key West was okay, hotter than heck but still okay. Not really enough time to do anything major. Took the family for a stroll to some of the landmarks and then got back on the ship.
Cozumel was very hot too. (Expected heat from both during both shore excursions). Got to Cozumel an hour late due to sea conditions. Kids did not want to see anything historic or museum like. All they wanted to do was shop and for four hours, that is what we did. My daughter got in the water near the pier for about five minutes and then we got back on the ship. On and off the ship was easy everywhere we went. That includes the original embark and debarkation. In fact, debarkation took less than ten minutes.
We were sitting in the Miami Airport less than an hour after we walked out of our Stateroom. Then a long wait for boarding the ride home. (Great piece of advice to take a Taxi. Taxis were $24.00 from the pier to the airport and vice versa. Shuttles ran anywhere from $9-16.00 a piece for a one-way trip.)
Overall: Had a great time and it was a great cruise. Kids enjoyed it a lot too. The wife enjoyed no chores, laundry cooking relaxing environment too. Disappointed with the desserts (all venues) and some of the entrees in the fine dinning room, but the food was plentiful. The swimming pools were far too small and too few. Almost impossible to get in a pool due to the million kids in the pools. Saw two shows on the ship, we all enjoyed both. Exploring the ship was fun as was just relaxing on the upper decks in the sun and heat and watching all the people. Some people have no shame.
Did not gamble, once. Just not in the mood I guess.
Very impressed with the friendliness of the ships company. What a great crew. They made the trip better. If we did without on the ship. it was our fault. Had a great host in the fine dinning room two out of the four nights and was very helpful and friendly.
I am sure there is a ton I am forgetting, but for now, this is what is on the top of my head. Thank-you for setting up the trip and doing all the hard stuff. Next time I will be able to give you better direction for us.
There will be a next time too. Probably Alaska.
Thank you Lina, Tim
Hi Lina,
Thank you for your card. Today is our second day back to work and it is hard to adjust back to reality. Our cruise and cruisetour was awesome. We had a Wonderful time! The weather was perfect. Every time we were on land, it was sunny (minus one day which was hazy) and only rained while we were on the ship. The food, scenery, service, everything was great.
By the way, the shore excursion through ShoreTrips in Skagway was our favorite. We greatly enjoyed having the driver to ourselves for the beginning of the day, then the group was only 15 people. Way better than the normal 50 people tours. Couldn't have ask for a better driver/tour guide either. He was the best.
The only disappointment we had was we wished our Denali tour was the long 8 hour Wilderness tour instead of the Tundra tour. At least, we know for next time. Also during the cruisetour, there wasn't much to do during the evening time. That was hard to adjust too because of the cruise, we were all about the nightlife. However, we had a great time and Alaska was one of our favorite trips.
Thanks again, Lori
Lina,
Didn’t want to let too much time to go by before thanking you for all you did for Kristi and I regarding the cruise, from the initial hand-holding, to the panic when we missed the boat, you were right there for us and I do appreciate it.
We enjoyed all of the people in our group and were glad to get to meet you and Dave. Tell Junior to get that knee done. LOL
Let us know of any exciting cruises in the future.
Thanks again, Carol
I have been taking cruises every year for the past 7 years. I've had so many problems with many cruise agency.
I found out about Cruise Planners 4 years ago and have been using them ever since. Lina DiCola is wonderful!
She has made my cruise vacations fantastic. She is very professional, knowledgeable and very friendly. She takes care of every last detail. I highly recommend Cruise Planners and will continue to use them for all of my cruise vacation.
Thank you so much Lina DiCola.
Sincerely, Lina Liming
We just booked our third cruise with Lina DiCola of Cruise Planners- and we always go to her first when we begin preparing for our next cruise.
We usually travel with a large group of about 18 people- and this complicates the dining seating and other reservations- with Lina we know we will get the table arrangements we ask for, and the boarding process will go smoothly so we can sit back and enjoy the cruise. She has also arranged for shore excursions that enhance the experience of the cruise. We highly recommend her to anyone planning for a cruise.
Diana & Andy Trabanco - Stanton Island, NY
Lina DiCola provides excellent service as a Travel Agent. She has great customer service skills and always returns both email messages and phone calls. She will always research and follow up promptly regarding any issues or questions that may arise. I would highly recommend her.
Patricia & Gerard Esposito
I found Lina Dicola at Cruise Planners by accident. I already had taken several cruises and had an agent but found out I was doing alot of the work myself, so I randomly called some 800 #'s I found in our Cruise Travel magazine. From our first conversation I liked her voice and eagerness to help me find the best price on our favorite line Royal Carribean. When I look for prices I usually look for a large group that travels with us. I am a very factual person and I know what I want and Lina and sometimes Dave Dicola have always worked with me on prices and have addressed all my concerns. They even accompanied us on a Panama Canal cruise a few years ago and we had a ball. In May of 2009 our group booked a cruise with Lina on NCL to Hawaii. It will be our first free style cruise and Lina and Dave will hopefully join us again. My husband, myself and all our friends enjoy the great service and attention to detail we are given by them and plan on booking many more cruises with Cruise Planners in the future.
Linda and Jim Kaszubowski - Chicago, IL
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